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Exavalue + Pegasystems:
Empowering Customer-Centric Digital Transformation

Companies across industries are facing ongoing disruption driven by intense competition, rapid digital transformation, evolving regulations, and a new generation of consumers seeking personalized and direct engagement channels.

In healthcare, for instance, cloud platforms are enabling the development of more personalized, data-driven treatment plans—enhancing patient outcomes while improving operational efficiency.

Delivering a consistent experience across channels is no longer enough.
Today’s customers expect interactions that are not only seamless, but also personal and relevant. Meeting these expectations requires more than just sales and marketing — it demands intelligent automation and optimized business processes that are centered around the customer relationship.

From core infrastructure like compute, storage, and databases to advanced capabilities such as IoT, machine learning, data lakes, and analytics—the cloud empowers rapid experimentation, scalability, and speed-to-market.

Pega delivers a powerful platform that enables enterprises to enhance customer experiences while streamlining operations across multiple business domains.

Pegasystems is a market leader in transforming customer engagement through advanced CRM solutions, while driving operational excellence with intelligent BPM, automation, and AI.

Partnership: Exavalue has been a trusted member of the Pegasystems Business Associate Program since October 2018.

Exavalue Pegasystems Offerings

Delivering Impactful Customer Engagement with Pegasystems

  • Customer Engagement & CRM Transformation
  • Intelligent Business Process Automation
  • End-to-End Pega Implementation & Optimization
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Specialized Advisory

  • Digital strategy reviews and next-practice assessments

  • CRM transformation for service, sales, and marketing

  • Evaluation of CRM platforms and roadmap planning

  • Business process improvement and automation

  • Cloud readiness assessments

  • CRM/BPM solution architecture design

  • Business case creation and ROI modeling

  • End-to-end digital transformation planning

  • Process automation CoE setup and roadmap development

  • Innovation and technology advisory

  • Strategic program and project management

Technology Delivery

  • Pega solution design and configuration

  • Customer engagement across service, sales, and marketing automation

  • Decisioning and AI-driven insights

  • Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA)

  • Workflow management and orchestration

  • Case lifecycle and case management

  • Business process design and optimization

  • Program and delivery governance

  • Data migration and conversion

  • Pega platform upgrades and modernization